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Client Satisfaction Survey
Overall, how satisfied are you with the service Knight has provided?
Very satisfied
Somewhat satisfied
Somewhat dissatisfied
Very dissatisfied
How do you rate the overall value for money of the Knight services?
Exceptional value
Good value
Poor value
When dealing with your primary contact and their team, do you feel that Knight staff are well trained and adhere to professional service standards?
Yes, extremely well trained and always adhere to professional service standards
For the most part, yes, but there is room for improvement
No, I don't find them to be well trained or adhere to professional standards
Other (please specify)
How likely is it that you would recommend Knight to a friend or colleague?
1
2
3
4
5
6
7
8
9
10
Do you have any recommendations to help Knight improve their service offering?
Do you have any other comments, questions, feedback or concerns?
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